Dimension Data, a $4.7 billion global ICT services and solutions provider, won the 2011 Golden Bridge Award for its Adoption Management Program (AMP), in the "Best Unified Communications Service" category. This service allows organizations and businesses to maximize their returns on technology investments by promoting internal awareness and end-user adoption among employees.
"One of the biggest roadblocks to the success of emerging technologies, such as unified communications, within today's enterprises is the lack of adoption among employees. This award is further testament to Dimension Data's commitment to helping enterprise clients get the most out of their technology investments through an end-to-end strategic adoption roadmap that assesses specific requirements and promotes awareness, understanding and ultimately usage," said Mitchell Hershkowitz, national practice manager of consulting, Dimension Data Americas.
Dimension Data's Adoption Management Program uses the strategies it developed during the company's own expansion of unified communications and collaboration technologies across its Americas offices, spanning 21 locations with more than 1,000 employees, which resulted in a 95% user adoption rate in just two months. Based on the vivid achievement of this deployment, Dimension Data developed the Adoption Management Program procedure, which is now helping clients around the world to realize the full potential of their technology investments.
The yearly Golden Bridge Awards program includes the world's best in executives and management teams, women in business and the professions, innovations, case studies, product management, organizational performance, products and services, public relations and marketing campaigns and customer satisfaction programs from every major industry in the world. Organizations and businesses from all over the world submit nominations; public and private, for-profit and non-profit, large and small companies, and start-ups. Winners were honored in New York on Wednesday, August 10, 2011.
On September 8, 2011, Dimension Data announced the launch of Sustainable Solutions, a suite of Information and Communications Technology (ICT) solutions and services that help organizations to hasten their sustainability strategy and manage their greenhouse gas emissions. Dimension Data, which placed among the leaders in the 2010 Carbon Disclosure Leadership Index for the third consecutive year, created the suite to focus solely on the reduction of enterprise travel, energy and waste.
Colin Curtis, director of sustainability at Dimension Data said, "Business leaders are looking to technology to help them reduce costs and address stakeholder and corporate governance requirements. They recognize the need to better plan, implement, monitor and report on their IT operations. As a result, they are calling on their suppliers and vendors to provide information on their sustainability strategies and carbon management, proving that they're not only aware, but also taking action."
While the ICT industry is a significant contributor to the world's CO2 emissions, research by The Climate Group found that by changing the way people and businesses use technology, this sector could lessen yearly man-made global emissions 15% by 2020.
"Sustainable strategies should be treated as an extension of existing ICT best practices to minimize energy usage, reduce travel and decrease waste," said Curtis. "Although Dimension Data is not a manufacturer of goods, as a multi-national corporation, we recognize our business responsibility to do all we can to improve our sustainability posture -- and that of our clients."
"Sustainability is not simply about the environment: it's about cost reduction, increased productivity, supply chain optimization and improved business opportunity, and it's high on not only our own environmental agenda, but those of our clients and other external stakeholder groups."
"Numerous governments have initiated programs that incentivize IT organizations to hit targets. In addition, investors want to understand whether the impact of the environment adds risk to their investments, while non-governmental organizations and the media focus heavily on how 'green' companies are performing," explains Curtis.
Headquartered in Johannesburg, South Africa, Dimension Data was founded in 1983 at the beginning of networked communications. The business had a simple vision – to do great things. Dimension Data is a specialist IT services and solution provider that helps clients plan, build, support and manage their IT infrastructures. The company has spread to 49 countries on five continents around the world. In October 2010, Nippon Telegraph and Telephone Corporation (NTT), one of the largest global telecommunications service providers, acquired Dimension Data, making it a wholly-owned subsidiary of the NTT Group.
By continually building on their knowledge and proficiency in IT infrastructure technologies, Dimension Data has become a global leader in the delivery and management of specialist IT infrastructure services and solutions. They have a 12,383 strong employee base, backed by a clean track record of 28 years, Dimension Data applies its expertise in networking, converged communications, security, data center solutions, and Microsoft and contact center technologies. Their unique skills in consulting, integration and managed services to create customized solutions guarantees that their over 6,000 clients achieve their stated business goals.
Author Bio:
This is a guest post from Laura Backes, she enjoys writing about all kinds of subjects and also topics related to internet service providers in my area. You can reach her at: laurabackes8 @ gmail.com.
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